Privacy Policy
Last updated: June 24, 2026
This Privacy Policy explains how Splurge Furniture (“Splurge Furniture,” “we,” “us,” or “our”) collects, uses, shares, and protects personal information when you visit our website, browse our furniture catalog, place an order, create an account, or otherwise interact with us. It applies to the website at splurgefurniture.com and to related communications such as order confirmations and customer support emails.
By using our website, you agree to the practices described in this policy. This policy is effective as of the date shown above. We sell and ship within the United States, and all prices are listed in U.S. dollars (USD).
1. Who We Are
Splurge Furniture is the data controller responsible for the personal information described in this policy. You can reach us using the details below:
- Splurge Furniture
- 1331 N Cahuenga Ave, Apt 4503, Los Angeles, CA 90028, USA
- Email: Support@splurgefurniture.com
- Phone: +1 (307) 401-1518
2. Information You Provide to Us
When you shop with us, create an account, or contact our team, you may provide the following information directly:
- Identity details: your first and last name.
- Contact details: email address and phone number.
- Shipping and billing addresses: the addresses you enter to receive and pay for an order.
- Order details: the items you add to your cart, products purchased, quantities, and order history.
- Account credentials: a username and password if you choose to register an account.
- Payment details: card or payment information you enter at checkout. Payments are processed by Stripe. Your full card number is handled directly by Stripe and is not stored on our servers. We may receive limited details such as the card brand, the last four digits, and the transaction result to manage your order.
- Communications: messages, questions, and support requests you send to us, including the contents of emails and any attachments.
3. Information We Collect Automatically
When you visit our website, we and our service providers automatically collect certain technical information through cookies and similar technologies, including:
- Internet Protocol (IP) address.
- Device and browser type, operating system, and language settings.
- Pages viewed, links clicked, and the dates and times of your visits.
- The referring website or URL that led you to our site.
- Approximate location derived from your IP address.
This information helps us operate the site, understand how visitors use it, and improve the shopping experience.
4. Cookies and Similar Technologies
Cookies are small text files placed on your device when you visit a website. We use cookies and similar technologies to keep your shopping cart working, remember your preferences, measure site usage, and support our marketing. The table below describes the main categories of cookies we use.
| Category | Purpose | Examples | Typical duration |
|---|---|---|---|
| Strictly necessary | Enable core functions such as adding items to the cart, checkout, and keeping your session active. The site cannot work properly without these. | woocommerce_cart_hash, woocommerce_items_in_cart, wp_woocommerce_session_* | Session to about 2 days |
| Functional / preferences | Remember choices you make, such as language or display settings, to personalize your experience. | wp-settings-*, recently viewed items | Session to 1 year |
| Analytics | Help us understand how visitors find and use the site so we can improve it. Provided by Google Analytics. | _ga, _gid | Up to 2 years |
| Advertising / marketing | Measure the performance of our ads and help show relevant offers. Provided by Google Ads and conversion tracking. | _gcl_au | Up to 90 days |
You can manage or disable cookies through your browser settings. Most browsers let you view the cookies stored, delete them, and block new ones. You can usually find these controls in the “Settings,” “Preferences,” or “Privacy” section of your browser. Please note that blocking some cookies, especially strictly necessary ones, may affect how the site functions, including your ability to add items to the cart or complete checkout.
5. How We Use Your Information
We use the information we collect for the following purposes:
- To process and fulfill your orders, including confirming purchases and arranging delivery.
- To process payments through our payment provider.
- To ship products to your address and provide order and tracking updates.
- To provide customer support and respond to your questions and requests.
- To detect, prevent, and address fraud, unauthorized transactions, and other security issues.
- To operate, maintain, and improve our website and services.
- To send marketing communications where you have consented, and to let you opt out at any time.
- To comply with our legal obligations and enforce our terms.
6. Legal Bases for Processing
Where applicable law requires a legal basis for processing, we rely on the following:
- Performance of a contract: to process and deliver the orders you place with us.
- Consent: for marketing communications and certain cookies, which you may withdraw at any time.
- Legitimate interests: to operate, secure, and improve our website and to prevent fraud, balanced against your rights.
- Legal obligation: to comply with tax, accounting, and other applicable laws.
7. How We Share Your Information
We share personal information only as needed to run our business and as described below:
- Service providers: we share information with companies that perform services on our behalf, including Stripe for payment processing, shipping carriers to deliver your orders, email and marketing providers to send communications, and Google for analytics and advertising.
- Legal and safety: we may disclose information when required by law, in response to a valid legal request, or to protect the rights, property, or safety of Splurge Furniture, our customers, or others.
- Business transfers: if we are involved in a merger, acquisition, financing, or sale of assets, personal information may be transferred as part of that transaction.
We do not sell your personal information for money.
8. Your Privacy Rights
California Residents (CCPA / CPRA)
If you are a California resident, you have the following rights regarding your personal information:
- Right to know: request the categories and specific pieces of personal information we have collected about you.
- Right to delete: request that we delete personal information we have collected from you, subject to certain exceptions.
- Right to correct: request that we correct inaccurate personal information.
- Right to opt out of sale or sharing: direct us not to sell or share your personal information.
- Right to limit: limit the use of any sensitive personal information.
- Right to non-discrimination: you will not receive discriminatory treatment for exercising any of these rights.
To exercise your opt-out right, you may contact us using the details in this policy under the heading “Do Not Sell or Share My Personal Information.” As noted above, we do not sell personal information for money.
Residents of other states and regions may have similar rights under their local laws. We will honor applicable requests in line with those laws. Please contact us and we will respond as required.
9. How to Exercise Your Rights
To make a privacy request, email us at Support@splurgefurniture.com with the details of your request. To protect your information, we may need to verify your identity before acting. This may include confirming details such as your name, email address, and information related to a recent order. You may also use an authorized agent to submit a request on your behalf, subject to verification. We will respond within the timeframes required by applicable law.
10. Data Retention
We keep personal information for as long as needed to fulfill the purposes described in this policy, including to complete your orders, provide support, and comply with our legal, tax, and accounting obligations. When information is no longer needed, we take steps to delete it or remove its identifying details. Order and transaction records may be retained longer where required by law.
11. Data Security
We maintain reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, loss, misuse, or alteration. Payment card data is handled by Stripe, which processes card information under the Payment Card Industry Data Security Standard (PCI DSS). No method of transmission or storage is completely secure, so we cannot ensure absolute security, but we work to protect your information.
12. Children’s Privacy
Our website is not directed to children under the age of 16, and we do not knowingly collect personal information from children under 16. If you believe a child has provided us with personal information, please contact us and we will take steps to delete it.
13. Third-Party Links
Our website may contain links to third-party websites or services that we do not operate. This policy does not apply to those sites. We encourage you to review the privacy policies of any third-party sites you visit, as we are not responsible for their content or practices.
14. International Visitors
We are based in the United States, and our services are intended for customers in the United States. If you access our website from outside the United States, please be aware that your information will be processed and stored in the United States, where data protection laws may differ from those in your location.
15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make changes, we will revise the “Last updated” date at the top of this page. We encourage you to review this policy periodically to stay informed about how we handle your information.
16. Contact Us
If you have questions or requests regarding this Privacy Policy or your personal information, please contact us:
- Splurge Furniture
- 1331 N Cahuenga Ave, Apt 4503, Los Angeles, CA 90028, USA
- Email: Support@splurgefurniture.com
- Phone: +1 (307) 401-1518